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Troubleshooting application errors in Unriddle
Troubleshooting application errors in Unriddle
Updated over a week ago

Experiencing application errors or client-side exceptions in Unriddle? Here's how to address them:

  1. Clear Cookies and Cache: Clear cookies and cache specifically for Unriddle by accessing browser settings. In Chrome, navigate to settings, then site settings, and clear cookies for Unriddle.

  2. Disable Translation Features: If using browser translation features like Google Translate, disable them as they may interfere with Unriddle's functionality.

  3. Retry Upload: After performing the above steps, attempt uploading the document again. If errors persist, capture a screenshot of the error message and share it with our team for further investigation.

We apologize for any inconvenience and appreciate your patience as we work to resolve the issue promptly. If you require further assistance, don't hesitate to reach out. We're here to help!

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